# Chrome: "Managed By Organization" Banner
Follow the steps at the following link:
https://support.google.com/chrome/a/answer/9844476?hl=en&sjid=7904420418435399576-AP#zippy=%2Cwindows
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To remove Chrome browser management policies from a Windows device, you need to clear the Chrome registry settings and then restart Chrome browser. For details on clearing the registry, see [Microsoft’s documentation](https://support.microsoft.com/en-us/help/310516/how-to-add-modify-or-delete-registry-subkeys-and-values-by-using-a-reg).
1. Delete the registry keys:
- **HKEY_CURRENT_USER\Software\Google\Chrome**
- **HKEY_CURRENT_USER\Software\Policies\Google\Chrome**
- **HKEY_LOCAL_MACHINE\Software\Google\Chrome**
- **HKEY_LOCAL_MACHINE\Software\Policies\Google\Chrome**
- **HKEY_LOCAL_MACHINE\Software\Policies\Google\Update**
- **HKEY_LOCAL_MACHINE\Software\WOW6432Node\Google\Enrollment**
2. Delete the value named `CloudManagementEnrollmentToken` from the registry key:
- **HKEY_LOCAL_MACHINE\Software\WOW6432Node\Google\Update\ClientState\{430FD4D0-B729-4F61-AA34-91526481799D}**
3. Delete the directory where Google Update writes cached cloud policies:
- **%ProgramFiles(x86)%\Google\Policies**
Even after the user cleans up the registry, some third-party software products might reset registry settings. Be sure to remove third-party software products and malware that might set Chrome registry values. For details about how to remove programs, see Microsoft’s documentation for [Windows 7](https://support.microsoft.com/en-us/help/2601726) and [Windows 10](https://support.microsoft.com/en-us/help/4028054/windows-10-repair-or-remove-programs).
If you complete these steps and Chrome browser still appears to be managed, you should contact a professional computer repair shop. In rare instances, you might need to reinstall Windows due to persistent malware.
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```
On a macOS device:
1. From the Apple menu, select **System Preferences**.
2. Click **Profiles**.
3. Select the profiles that you want to remove.
4. Click **–** (minus).
5. Click **Remove** to confirm that you want to remove the profile.
You also need to remove suspicious apps—ones that you don’t remember downloading or don’t sound like a genuine program.
1. Open **Finder**.
2. On the left, click **Applications**.
3. Find and remove suspicious apps.
You might also need to clear user defaults. From a terminal, run this command:
`defaults delete com.google.Chrome`
You might also need to remove files used for configuring Chrome. You might have created these files manually or they might have been created using a Unified Endpoint Management (UEM) or mobile management tool.
- If you created the files manually, delete:
- **/Library/Preferences/com.google.Chrome.plist**
- **/Library/Managed Preferences/com.google.Chrome.plist**
- **~/Library/Application Support/Google/Chrome Cloud Enrollment/***
- If the files were created with a UEM or mobile management tool, configure the tool to delete the relevant policies.
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#windows #google #policy